In deciding which type of PMO (Project Management Office) to be adapted can place us in similar indecisive situation.
Let's take a step back, and see the menu of PMO. Generally PMO has three types:-
- Supportive - this PMO provides administrative and depository support to project personnel, such as filing, template design, training & etc. Its authority over projects is very low. When an organization is reducing cost, this type of PMO is the first one to slash. And, its job can easily taken by a project administrator.
- Controlling - this PMO provides governance on the projects. It provides and enforces Project Management frameworks/ methodologies with relevant tools and processes. Its authority over projects is moderate as higher management can override its decision. When an organization is downsizing, it is the second to slash. Part of its jobs is transferred to higher management, and the rest is left on uncharted island.
- Directive - this PMO has full authority over projects. At the same time, it has full accountability on the project performance. Only matured organizations will go for this. The primary benefit is the organization utilizes projects to gear the direction. Should any mismatched projects detected, they will slash the projects. And, keep the organization moving forward.
In order to successfully implement specific type of PMO, the organization's maturity plays a vital role. If your organization is unsure which type of PMO to adapt, try find the answers for the following questions:-
- What are the objectives of having PMO? (its functions/ purpose)
- What will happen without this PMO? (disposable at difficult time?)
- How the entire organization sees this PMO? (level of appreciation reflect level of maturity in project management)